Answers to all your questions about pj ok

If your connection drops, refresh your browser and log back in to pj ok. Most games will resume from where you left off, since the game state is saved on the server. To keep your connection stable, use Wi-Fi or a good mobile data connection. If the problem keeps happening, let us know via live chat.

pj ok runs smoothly on both Android and iOS. The site works on smartphones, tablets, and desktops. For browsers, Chrome, Firefox, and Safari give the best performance. On older operating systems or older browsers, some games may not load properly.

Yes, the full pj ok site works in a mobile browser — no app needed. However, the pj ok App is available for Android and iOS through official channels and offers a dedicated experience. If you play via browser, use Chrome or Safari and keep desktop site mode turned off.

On Android, open the site in Chrome, then tap the three-dot menu and choose "Add to Home screen". On iPhone, tap the Share button in Safari, then select "Add to Home Screen". After that, the pj ok icon will open the site with a single tap from your home screen.

In Chrome, go to Settings > Privacy and security > Clear browsing data, select "Cached images and files", and clear it. In Safari, go to Settings > Safari > Clear History and Website Data. After clearing the cache, restart your browser and open pj ok — pages should load faster than before.

In live roulette, a real dealer spins an actual roulette wheel. You can bet on specific numbers, colours (red/black), odd/even, or groups of numbers. Select a chip and click on the table to place your bet. Once the dealer releases the ball, betting closes and the result is announced. pj ok's live casino section has roulette from multiple providers including Evolution.

Yes. pj ok carries live games from Evolution, Pragmatic Play Live, Ezugi, and several other studios, all streamed live from professional studios via video. Real dealers, real cards and real wheels are shown on live cameras. Results are determined by the actual dealer, not by a computer program.

Yes, Teen Patti and Andar Bahar — two traditional South Asian card games — are available in live format in the pj ok Casino section. In Teen Patti, you build the strongest hand from three cards. In Andar Bahar, a card is revealed and you guess which of two sides it will match — the rules are simple and the game moves quickly.

pj ok's live tables have separate limits set with both new and experienced players in mind. Some tables start at relatively small bets, while high-roller tables allow larger amounts. The specific limits for each table are shown in the lobby — it is convenient to check before sitting down.

Yes, pj ok's live casino section works fully in a mobile browser. The screen adjusts automatically to fit smaller displays and the live video stream runs smoothly. Make sure you have a stable internet connection — 4G or good Wi-Fi keeps video quality high and reduces buffering.

Log in to pj ok, go to the Cashier or Deposit section, and select bKash. Enter the amount you want to send to the designated payment number and confirm. Then open your bKash app or dial *247#, go to "Send Money" or "Payment", and send to the number provided. The minimum deposit is ৳100 and funds usually appear in your account within a few minutes.

pj ok does not charge any additional fees on deposits. However, the mobile financial service provider may apply a small transaction charge according to their own policy — this is outside pj ok's control. Check your mobile banking app for fee details before making a deposit.

Yes, Nagad is one of the supported deposit methods on pj ok. Go to the Cashier, select Nagad, enter the amount, and follow the instructions given. Complete the payment using the Nagad app or by dialling *167#. The minimum deposit amount is ৳100.

pj ok currently supports deposits through four mobile financial services: bKash, Nagad, Rocket, and Upay. These are Bangladesh's most popular mobile payment services, and deposits through them are fast and straightforward. The minimum deposit amount is ৳100 for each method.

Withdrawals from pj ok are usually processed within 5 to 30 minutes. The minimum withdrawal amount is ৳500. You can withdraw via all four methods: bKash, Nagad, Rocket, and Upay. Before submitting a withdrawal request, make sure any bonus wagering requirements have been met, as requests cannot be processed until those conditions are fulfilled.

In the pj ok VIP program, you move up based on your regular play and activity. The more active you are and the more consistently you participate in games, the higher your VIP level will gradually climb. Each level up brings more benefits and a higher weekly cashback rate.

pj ok VIP members enjoy weekly cashback, priority support, and special promotional offers. The cashback rate increases at higher levels. VIP members may also get early access to new games or special events. Each level comes with its own set of benefits.

pj ok has five VIP levels in total: Bronze (up to 0.2% weekly cashback), Silver (up to 0.3%), Gold (up to 0.5%), Platinum (up to 0.6%), and Diamond (up to 0.8%). Reaching the highest Diamond level gives you the most benefits.

Weekly cashback is based on your net loss for the week (total losses minus total winnings). For example, if a Gold level member has a net loss of ৳20,000 in a week, they receive ৳20,000 × 0.5% = ৳100 cashback — the maximum amount at that level. Cashback is added directly to your account.

No, on a new device simply go to the pj ok Login page and log in as usual with your username and password. For security, you may need to verify an OTP the first time you log in on a new device. To keep your account secure, it is best never to use the "Remember me" option on devices that are not yours.

No, pj ok's rules allow only one account per person. If someone tries to open multiple accounts under the same name, or using the same device or payment method, those accounts may be closed and bonuses cancelled. Read the Terms and Conditions page for more details.

To register, you generally need your mobile number, a username, and a password. In some cases an email address may also be asked for. During registration, an OTP is sent to your mobile for verification. Please note that you must be at least 21 years old to play on pj ok.

A strong password must have at least 8 characters combining uppercase and lowercase letters, numbers, and special characters. If you forget your password, click the "Forgot password?" link on the login page and set a new password by receiving an OTP on your registered mobile number or email.

After logging in, go to the Profile or Account Settings section to update your name, email, or mobile number. Some changes may require verification. If you have trouble doing it yourself, contact 24/7 live chat support — they will assist you in Bengali.